Privacy Policy & Terms and Conditions
Your privacy and trust are important to us. This page explains how Pitt Stop collects, uses, and protects your information, as well as the terms that govern your use of our website and services. We encourage you to read these policies to better understand your rights, responsibilities, and our commitment to providing a safe, transparent, and trusted experience. If you have any questions, our team is always happy to assist you by phone, email, or in person.

1. Acceptance of Terms
Welcome to Pitt Stop ("Pitt Stop," "we," "us," or "our"). By accessing or using the Pitt Stop website (the "Platform"), you ("User," "you," or "your") agree to be bound by these Terms & Conditions (the "Terms"). If you do not agree to these Terms, you may not access or use the Platform.
2. Description of Services
Pitt Stop is a technology platform that connects users with local service providers across the following categories:
Healthcare
Mental Health
Family Support
Nutrition & Wellness
Employment & Education
Pitt Stop may also publish general health, wellness, educational, and community resource content. Pitt Stop does not directly provide healthcare, therapy, counseling, legal, employment, or educational services.
3. No Medical or Professional Advice
All information provided on the Platform — including provider listings, articles, guides, and wellness tips — is for informational and educational purposes only. Nothing on Pitt Stop constitutes medical advice, mental health treatment, nutritional counseling, legal advice, employment advice, or professional diagnosis or treatment of any kind.
Use of the Platform does not create a doctor-patient relationship, a therapist-client relationship, or any fiduciary or professional relationship between you and Pitt Stop. Always consult a licensed professional regarding your individual situation.
If you are experiencing a medical or mental health emergency, call 911 or your local emergency number immediately.
4. Health & Wellness Content Disclaimer
Pitt Stop may provide general health and wellness tips, recommendations, or educational materials ("Wellness Content"). You acknowledge and agree that all Wellness Content is general in nature, that individual results may vary, and that implementation of any suggestions carries inherent risks. You assume full responsibility for any decisions you make based on Wellness Content.
Pitt Stop makes no guarantees, representations, or warranties regarding the outcomes or effectiveness of any Wellness Content. You should never disregard professional medical advice because of content found on the Platform.
5. Independent Providers
Service providers listed on Pitt Stop are independent third parties. Pitt Stop does not employ, supervise, endorse, or control listed providers. Pitt Stop does not guarantee the credentials, licensing, qualifications, pricing, availability, or quality of any listed provider or their services.
Users are solely responsible for verifying provider qualifications and determining suitability for their individual needs. All services are provided directly by the independent provider, and any agreement or arrangement between a User and a provider is solely between those parties.
6. User Responsibilities
By using Pitt Stop, you agree to:
- Provide accurate and truthful information.
- Use the Platform only for lawful purposes and in compliance with all applicable laws.
- Refrain from submitting false, misleading, or defamatory content.
- Not attempt unauthorized access to any part of the Platform or its systems.
- Not misuse provider contact information obtained through the Platform.
7. Third-Party Links
The Platform may contain links to third-party websites, applications, or services. Pitt Stop is not responsible for the content, privacy practices, or availability of any third-party websites or services. Inclusion of any link does not imply endorsement by Pitt Stop. You access third-party sites at your own risk.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PITT STOP AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
- Any injury, illness, or damages resulting from reliance on Wellness Content;
- Any harm resulting from services provided by listed providers;
- Refrain from submitting false, misleading, or defamatory content.
- Any indirect, incidental, consequential, special, or punitive damages;
- Any loss of data, revenue, or business interruption.
THE PLATFORM AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.
9. Indemnification
You agree to indemnify, defend, and hold harmless Pitt Stop and its officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Platform;
- Your reliance on any Platform content;
- Your interactions with any providers listed on the Platform; or
- Your violation of these Terms.
10. Intellectual Property
All content on the Platform — including text, branding, graphics, design, logos, and software — is the property of Pitt Stop or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, modification, or use of any Platform content is strictly prohibited without the prior written consent of Pitt Stop.
11. Termination
Pitt Stop reserves the right to suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including but not limited to violations of these Terms. Upon termination, your right to use the Platform ceases immediately.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Pitt County, North Carolina.
13. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14. Modifications
Pitt Stop reserves the right to update or modify these Terms at any time. Any changes will be effective upon posting to the Platform. Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically.
15. Contact Information
If you have questions or concerns regarding these Terms, please contact us at:
